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Remind

1. International Freight Compensation

  • Shenzhen Zhiruihong Electronic Technology Co., Ltd. purchasing platform exempts basic international freight charges for the import of integrated circuit (IC) materials.

  • When some models (such as fans, cables, modules, etc.) are overweight due to the large number of purchases, large volume or heavy weight, it is necessary for customers to pay the excess freight difference. In case of overweight, our customer service staff will contact you to remind you of the reimbursement of freight charges.

2. Tariff, Commodity Inspection and 3C Fees

    According to the provisions of the State Customs:

  • Import duty-free of integrated circuit (IC)

  • Non-integrated circuit components (such as relays, bandpass filters, attenuators, modules, cables, etc.) may require an additional 3%-12% tariff.

  • Commodity Inspection and 3C Certification Fees for Switches, Fuses, Gas Discharge Tubes, etc.

   If you submit an order containing models that require customs duties or other customs clearance fees, our customer service personnel will notify you at the first time and inform you about the reimbursement.

3. On embargoed models

  • Shenzhen Zhiruihong Electronic Technology Co., Ltd. strictly abides by the relevant export restrictions of overseas suppliers. However, all models involving export restrictions/embargoes are not allowed to be purchased. The specific situation depends on the supplier's shipment situation.

  • Sometimes it may occur that the goods are temporarily informed before delivery that they fall within the scope of export restrictions/embargoes and need to be withdrawn and refunded. Shenzhen Zhiruihong Electronic Technology Co., Ltd. will not be liable for any losses arising therefrom. We apologize for the inconvenience. We apologize for the inconvenience.

4. Order audit mechanism

Due to possible tariffs and embargoes on goods, Shenzhen Zhiruihong Electronic Technology Co., Ltd. has set up an order review mechanism. After the successful submission of the order, the customer service personnel of Shenzhen Zhiruihong Electronics Technology Co., Ltd. should confirm the order and pay after there are no problems. The specific status of order review can be checked at the membership center, or contact customer service online for details.

5. Delay in updating model data

Shenzhen Zhiruihong Electronic Technology Co., Ltd. website all data are from the corresponding suppliers, basically ensure real-time updates. However, due to the fact that the vendor inventory data are open to the world or the vendor website itself is not updated in time, there may be some errors in the spot price and inventory information you see when purchasing. If the order status is updated to "confirmed order" after successful placing, please pay as soon as possible to avoid price and inventory changes. If you have any questions, our customer service staff will contact you at the first time. 
(Reminder: After submitting the order, please make sure that the order status is updated to "confirmed order" before payment, so as to avoid other problems caused by unacknowledged payment.)